At NIYAS HOUSE OF LUXURY W.L.L (“Niyas House of Luxury”, “we”, “our”, “us”), your privacyand the security of your personal information are treated with the highest priority. We are aBahrain‑based company specializing in the buying, selling, and trading of pre‑owned luxurywatches, fine jewellery, pearls, and other luxury collectibles, with our primary location in GoldCity, Manama.
By using our website, social media pages, or visiting our store, you agree to the practicesdescribed in this Privacy Policy.
We may collect the following categories of information:
- Contact details such as your name, phone number, email address, and physical address whenyou contact us, make an enquiry, or complete a transaction.
- Identification and payment information when you buy, sell, or trade items with us (e.g., IDdetails as required by local regulations and limited payment information processed throughsecure payment providers).
- Transaction details relating to the luxury watches, jewellery, pearls, and other products youpurchase, sell, or consign with us.
- Online usage data such as IP address, device information, and interactions with our website orsocial media pages, collected through cookies or similar technologies.
Your information may be used to:
- Process and fulfill purchases, sales, trade‑ins, and consignment services, and to providerelated customer support.
- Verify authenticity, ownership, and eligibility for trade or purchase of luxury items in line withour internal policies and local legal requirements in Bahrain.
- Communicate with you about appointments, enquiries, offers, promotions, exhibitions(including events such as Jewellery Arabia), and store updates.
- Improve our services, website experience, marketing campaigns, and inventory planningbased on aggregated and anonymized insights.
Where applicable, we process your personal information on one or more of the following bases:
- To perform a contract with you (for example, when you buy, sell, or trade a watch or jewellery piece with us)
- To comply with legal obligations, including record‑keeping, warranty, and accountingrequirements under Bahraini law.
- For our legitimate interests in operating and growing a trusted pre‑owned luxury business,including fraud prevention and customer relationship management, provided your rights andinterests are not overridden.
We retain your information only for as long as necessary to fulfill the purposes outlined in thisPolicy or as required by applicable law and regulations in Bahrain.
We may share your information in limited circumstances:
- With trusted service providers (such as payment processors, IT and hosting providers, logisticsor courier partners) who process data on our behalf under appropriate confidentiality anddata‑protection commitments.
- With professional advisers (such as auditors or legal advisers) where necessary forcompliance, auditing, or legal protection.
- With law‑enforcement or regulatory authorities where required by applicable law, court order,or government request in the Kingdom of Bahrain.
Where service providers or systems are located outside Bahrain, your information may betransferred to and processed in other countries. In such cases, we take reasonable steps toensure that adequate safeguards are in place to protect your information in line with this Policyand applicable law
We apply technical and organizational measures designed to protect your personal informationagainst unauthorized access, loss, misuse, or alteration. These measures include restrictedaccess to internal systems, secure handling of physical records in our Manama offices, and theuse of reputable payment and IT service providers.
However, no method of transmission or storage is completely secure, and you acknowledge thatyou provide information at your own risk.
Subject to applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information.
- Request deletion of certain data, or restriction of its processing, where legally permitted.
- Object to certain types of processing, including direct marketing communications.
To exercise any of these rights, please contact us using the details below, and we will respond in line with applicable legal timeframes.
Our website and online services may use cookies and similar technologies to:
- Enable core site functionality
- Analyze site traffic and usage patterns.
- Support marketing and retargeting on platforms such as Instagram and Facebook, where we showcase our pre‑owned luxury watch and jewellery collections.
You can control cookies through your browser settings and, where relevant, through platform‑specific privacy settings.
Our website and social media profiles may contain links to third‑party websites, platforms, or services (including payment gateways and social networks such as Instagram and Facebook).These sites operate under their own privacy practices, and we are not responsible for how they handle your data.You are encouraged to review the privacy policies of any third‑party services you use.
Our services are not directed at children, and we do not knowingly collect personal information from individuals under the age of 18. If we become aware that information has been collected from a minor, we will take reasonable steps to delete it promptly, except where retention is required by law.
We may modify or update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The updated version will be posted on our website with a revised “Last Updated” date. Continued use of our services after such changes indicates your acceptance of the updated Policy.
For any questions about this Privacy Policy or how your personal information is handled, or to exercise your rights, please contact us at: